Product Returns and Refunds

What is thomas.childrens-library.com Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we aren't the original seller and you must contact and/or refer to the actual sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are generally made to the original card and may take up to Thirty days to credit back. However some resellers could possibly have different policies regarding refunds, for instance only giving store credit or gift certificates. Please refer to the initial sellers refund policy.

UPS Pickups

Once you request a UPS pickup, UPS sends a driver to your address together with your shipping label within 1-5 working days. Ensure you've described the defect, damage, or error highlight that in the returned package. In the event the original packaging is available, return an item in this packaging. To help avoid issues with the pickup, remove any used shipping labels that are still on the box.

    Notes:
  • For more information about UPS pickups, go to UPS.com.
  • The expense of return shipping might be deducted from the refund.

HydraCart